Bose Soundbar Activation Failed (2024)

FAQs

Bose Soundbar Activation Failed? ›

Unplugging the soundbar from power for 30 seconds may correct any minor issues the soundbar may be experiencing. While the soundbar is unplugged, also check the connections at the back of the soundbar to ensure the cables are fully seated.

Unplugging the soundbar from power for 30 seconds may correct any minor issues the soundbar may be experiencing. While the soundbar is unplugged, also check the connections at the back of the soundbar to ensure the cables are fully seated.

In the Bose app, remove your product and then re-add it. For more info, see Removing a product from your Bose account and Adding a product to your Bose account. Uninstall and reinstall the Bose app. In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

1 First, make sure the HDMI cable is securely connected to the HDMI (ARC/eARC) port on the TV and the HDMI TO TV (eARC/ARC) port on the bottom of the soundbar. 2 Turn on the TV and soundbar. 3 Make sure HDMI-CEC is enabled on your TV. 4 Check if the TV's Sound Output is set to the connected soundbar.

Check if the Bluetooth® device is connected to another product. The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product. Reboot the Bluetooth® device.

A connection may have come loose or may be incorrect. Check the seating and location of the interconnect cables at both ends. For information system connections, see Setting up your product . If connected via HDMI, look for related audio settings in the menu of the connected device.

Power off the device, then power it back on and try again. Reset the HDMI connection by resetting both devices and the cables connected between them. Turn off the Bose system, the source device and the TV. Unplug the Bose system, the source device and the TV.

If your product seems to be set up properly but does not produce sound, try the following: Check the volume level on the source. Reboot the connected device. Electronics might need to be reset from time-to-time—much like rebooting a computer.

Why is my soundbar not working all of a sudden? ›

Check your cables to ensure they're in good condition, if not, replace the cables as needed. Reconnect the cables connecting your TV to your soundbar or audio system making sure all cables are secure. Then turn on your TV, followed by your system. Refer to the connection options as needed.

On the remote control, press and hold the Power button for about five seconds until a tone is heard and the light on your product blinks amber. An ascending tone means Auto-wake is on; a descending tone means Auto-wake is off.